BOOKING POLICY
Please take a moment to read our booking policy before securing your appointment.
These terms help us manage our artists’ time fairly and ensure appointments run smoothly for everyone.
DEPOSITS
A deposit is required to secure all tattoo appointments. The amount required will depend on the appointment and will be confirmed with you before booking. Your deposit will be deducted from the final cost of your tattoo.
Deposits are non-refundable and are only transferable in accordance with our rescheduling policy.
RESCHEDULING
We understand that plans can change. If you need to reschedule your tattoo appointment, we require at least 48 hours’ notice.
Your deposit can be transferred to a new appointment up to two times, provided sufficient notice is given. After the second reschedule, a new deposit will be required to secure any further appointment.
If less than 48 hours’ notice is given, your existing deposit will be retained and a new deposit will be required to rebook.
CANCELLATIONS & NO-SHOWS
If you choose to cancel your appointment rather than reschedule, your deposit will be retained and is non-refundable.
If you do not attend your appointment, or cancel with less than 48 hours’ notice, your deposit will also be retained.
A new deposit will be required before another appointment can be booked.
LATE ARRIVALS
Please arrive on time for your appointment. If you are running late, let us know as soon as possible.
Depending on how late you arrive and the time available, we may need to shorten or reschedule your appointment so that it does not affect other clients booked that day. If your appointment cannot go ahead due to late arrival, your deposit may be retained and a new deposit may be required to rebook.
DESIGNS
Tattoo designs are created once your deposit has been paid and your appointment has been secured.
Designs can be made available prior to your appointment upon request. Where requested, we aim to provide a preview approximately 3–5 days before your appointment, allowing time to discuss any reasonable changes.
Please note that any design shared in advance is a working design and may not reflect the exact final tattoo. Your artist may make adjustments to the design, sizing, placement or finer details before or on the day of your appointment to ensure the tattoo works best for you and the area being tattooed.
DESIGN CHANGES
We’re happy to make reasonable adjustments to your tattoo design and will work with you to make sure you’re happy before tattooing begins.
If you decide to make a significant change to the original idea, size, placement or style, please let us know as early as possible. Major changes may require additional design time, a longer appointment or a new appointment date, and the price may need to be adjusted accordingly.
If the change means a different artist would be better suited to the tattoo, we’ll discuss this with you before making any changes to your booking.
BEFORE YOUR APPOINTMENT
Please arrive for your appointment well rested, having eaten beforehand and keeping yourself hydrated. We recommend wearing comfortable clothing that allows easy access to the area being tattooed.
Please avoid alcohol before your appointment and let us know in advance about anything that may affect whether your tattoo can safely go ahead.
If you plan to use numbing cream, please let us know beforehand. We recommend carrying out a patch test 24–48 hours before your appointment and applying the cream approximately 1–1.5 hours before, keeping it covered until your artist is ready to remove it.
We also have a private tattoo room available at no additional cost for clients who would feel more comfortable with additional privacy. If you would like to use the private room, please let us know in advance so we can ensure it is available for your appointment.
YOUR APPOINTMENT
Before tattooing begins, your artist will confirm the final design, size and placement with you. Tattooing will only begin once you are happy to proceed.
Please bring valid photo ID where required. We reserve the right to refuse or postpone a tattoo if we believe it would be unsafe or inappropriate to proceed, including where a client appears to be under the influence of alcohol or drugs.
If an appointment cannot safely go ahead due to information or circumstances that were not disclosed to us beforehand, your deposit may be retained and a new deposit may be required to rebook.
PAYMENTS & PRICING
Any price or price range provided before your appointment is based on the information, sizing and design discussed at the time of booking. If the design, size, placement or amount of work required changes, the final price may also change. We will discuss any significant changes with you wherever possible before tattooing begins.
Your deposit will be deducted from the final cost of your tattoo. The remaining balance is payable on the day of your appointment. We accept cash or card in the studio.
Gift vouchers can be used towards tattoos and piercings at Distinktion. If you’re using a gift voucher towards your appointment, please let us know when booking. Gift vouchers have no cash value and cannot be exchanged for cash.
QUESTIONS ABOUT YOUR BOOKING?
If you’re unsure about anything before your appointment, please get in touch. We’d always rather you ask beforehand so we can make sure everything is suitable and your appointment runs as smoothly as possible.
You can contact us through email, social media, WhatsApp or by speaking to us directly in the studio.